It's very easy to work with M4U, and there is no upfront fees. All you need to do is send us your inquiry with detailed info, then we will assign a dedicated account manager to contact you in less than 24h to start your project. Your account manager will be your representative in M4U and support you from Sourcing to shipping. You just need to keep following up with him/her to update your requirementsand give your instructions. Your account manager will help you fully on each procedure until you get your products successfully.

We provide free sourcing. You only need to pay after you are satisfied with our price. Our service charges are simple and transparent.

Our service charge are transparent as below:
1. If you choose agent service package, we will charge 3-6% of your total order amount, depending on each case.
2. If you choose total sourcicng solution package, we will provide you with EXW or FOB price when we quote you. So you only need to check the final price, and if the quote is acceptable or not. There is no extra or hidden costs.

We accept T/T,L/C, OA, DDP as payment methods. Our usual payment term is 30% deposit when you place the order, and balance agains the copy of B/L. We can also provide credit up to 90 days to support your business.

We always work with very reliable suppliers and follow your orders at every step to ensure on-time delivery and continuous improvement supplier performance, implement efficient logistic strategies, and monitor order progress carefully. In case on an exception situation, we will follow with you inmediately and find a solution.

Definetely YES! M4U is your partner, we are building long term and win-win relationships. M4U will provide guarantee on the quality you recieve and after sale service for each order.
If you find any quality or compliance issues, you can report us the problem withing 15 days after you recieve your goods. let us know the situation by providing pictures or videos.
We will do the investigation on every step, and provide you a solution within 7 days. We will make sure that you are fully satisfied with our solution whether it is a replacement of products or compensation from 5% to 100%.

1) M4U is more than a supplier
M4U is not a factory, we are providing a procurement solution: from sourcing, to delivery. Whatever products you need, we can find the best matched supplier and follow up on each step of the process.

2) M4U delivers on cocmmitment
We always deliver on our promise. We bear all the buying risks instead of you, and make sure to provide you with on-time delivery, risk free investment, guarantee on quality and right solutions to any problem during the process.

3) M4u is your partner
We represent your business interest in China and we focus on long term win-win cooperation with our partners. We are supplying you with high-quality and competitive products according to your diversified needs.

1) Share your buying plan
Provide us with complete details about your buying plan and products, so we can understand your needs clearly, and provide you a tailored made solution.

2) Tell us openly
Share your needs and requirements freely. If you are not satisfied with our price and service, please let us know your honest opinion, so we can make improvements.

3) Feedback on time
Follow up on your email and messages on time, so we can have a smooth communication, to avoid any issues before it happens.